Terms And Conditions

1. Individuals participating in the survey as managers (“Participants or Participant”) must be currently employed in a managerial role within the organization.
2. The respondents to the survey (“Survey Respondents or Survey Respondent”) can be direct reports of the Participants, the reporting manager of the Participant, and peers of the Participant, as applicable.
3. Organizations nominating Participants for the survey (“Organizations or Organization”) must be legal entities and all Survey Respondents must be employed by the Organization.
4. All Participants and their respective Survey Respondents must have an active official email address registered in their name.
5. Company conducts the Great People Manager Study® (henceforth referred to as the “Study”) through which it announces the Top 100 Great People Managers^TM in India and the Top 50 Great people Managers in India (CEOs/MDs/Founders). In case the survey is also used to participate in the Study, the
   Company will consider only direct reports of Participants as Survey Respondents.

1. The survey aims to assess people managers and as required, recognize and certify Participants as exceptional people managers who excel in fostering a positive work environment, employee growth, and overall well-being through its proprietary framework of Connect, Develop, Inspire©. The outcomes of this survey could also contribute towards recognizing Organizations as Leadership Factories of India^TM.
2. The survey will be conducted with all employees/nominated Survey Respondents, with the aim of gathering feedback about the manager’s leadership qualities and their people management practices.

1. Participants will provide accurate and truthful information throughout the survey process.
2. Organizations will ensure that the survey is conducted in a fair and transparent manner, without any form of influence.
3. The Company will provide an online platform (“Platform”) for survey participation and submission of people practices.

1. All responses and feedback collected through the survey will be kept strictly confidential. Individual responses will not be disclosed, and only aggregated data will be used by the Company for analysis and recognition purposes.
2. Organizations will not have access to individual responses of survey respondents.

1. The Company is committed to protecting the personal data and privacy of all Participants and Survey Respondents. The Company will process personal data in accordance with applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023.
2. Participants and Survey Respondents agree to provide consent for the collection, processing, and storage of personal data as required for the survey. The Company will collect and use personal data solely for the purposes of the survey, the Study, recognition, certification and for research purpose.
3. The representative of the Organization accepting these terms and conditions is duly authorized to do so on behalf of the Organization. By agreeing to these terms and conditions, the Organization confirms
   that its representative has the necessary authority to act on its behalf.
4. The Organisation grants Company exemption from obtaining consent from Survey Respondents and Participants. However, Company remains responsible for ensuring Data Protection compliance in accordance with the Act. The Company will take reasonable measures to ensure the security and
   confidentiality of personal data collected through the survey. Participants, Survey Respondents and Organizations acknowledge and provide explicit consent for the collection, processing, and storage of personal data as required for the survey and the Study.
5. The Company will collect personal data only to the extent necessary for the purposes of the survey and the Study and in compliance with the law. Personal data collected may include, but is not limited to names, email addresses, job titles, gender, experience, photograph of Participant and other relevant information.
6. The Company will use personal data for the following purposes:
   1. To conduct the survey effectively and gather feedback from Survey Respondents.
   2. To assess Participants and Organization for recognition and certification.
   3. To communicate with Participants and Organizations regarding the survey, the Study and related matters.
   4. To perform data analytics and research for internal business purposes.
   5. To conduct research for the improvement of future surveys or related services.
   6. To conduct audits and assessments related to the survey process.
7. Personal data collected will not be used for any other purposes without obtaining additional consent from Participants and Organizations.
8. The Company will not share personal data with third parties unless required by law or for specific purposes related to the recognition. In such cases, the Company will ensure that appropriate data protection agreements are in place with third parties to safeguard the personal data.
9. Participants may take part in the survey either through onboarding by their organization or at an individual level. Both Organizations and individual Participants have the right to request rectification
   or deletion of their personal data as per the Digital Personal Data Protection Act, 2023.
10. If the Participant was onboarded by an organization, the request must be made by the authorized personnel of the Organization on behalf of the Participant.
    1. If the Participant registered independently, they may submit the request directly.
    2. All such requests must be sent in writing to [email protected]. Please note that once a request for data rectification or deletion is executed, it cannot be reversed.
11. In the event of a data breach involving personal data, the Company will adhere to the requirements of the Digital Personal Data Protection Act, 2023, regarding data breach notification. Participants and Organizations will receive notification within 24 hours of the occurrence of a breach.
12. If personal data is transferred outside of India, the Company will ensure that the recipient country provides an adequate level of data protection or implement appropriate safeguards as required by the
    Digital Personal Data Protection Act, 2023.
13. The Company will maintain records of data processing activities as required by the Digital Personal Data Protection Act, 2023.
14. The Company will conduct data impact assessments as necessary to assess and mitigate risks to the privacy and rights of Participants and Survey Respondents.
15. The Company will have a comprehensive Data Protection Policy in place that outlines its data protection practices, procedures, and compliance with the Digital Personal Data Protection Act, 2023.

1. By participating in the survey, Participants and Organizations grant the Company the right to use aggregated data for recognition and certification purposes.
2. Participants and Organizations understand that recognition for Manager or Organization does not imply any endorsement or liability on the part of the Company.

1. Participants and Organizations agree to comply with all applicable laws and regulations during their participation in the survey.
2. Participants and Organizations will not engage in any fraudulent activities or attempts to manipulate the survey results

1. The Company reserves the right to determine the criteria for recognition and certification for Participants and Organizations.
2. Recognition and certification decisions by the Company will be final and not subject to appeal.
3. The award/recognition or certification may be revoked at the sole discretion of the Company in the event of misconduct, violation of terms, acts perceived to be in contradiction to the said award/recognition. This includes, but is not limited to, fraudulent behaviour, misrepresentation, or unethical conduct. The decision to revoke the award is final and binding, and no further appeal will be entertained.

1. The survey questions will be relevant to the purpose of the Study and the Company’s research and will not include inappropriate or offensive content.
2. The Company reserves the right to exclude responses that appear to be fraudulent, spam, or not in accordance with the survey guidelines.

1. Participants and Organizations acknowledge that any content submitted through the Platform, including people practices and other materials, shall remain the intellectual property of the respective
   submitting party.
2. By participating in the survey, Organizations and Participants grant the Company the right to use the data and insights obtained for research and analysis purposes.
3. All survey content, including but not limited to questions, design, and branding, are the intellectual property of the Company and are protected by applicable copyright and trademark laws.

1. Participants and Organizations agree that, to the fullest extent permitted by applicable law, the Company, its officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses arising out of or related to participation in the survey, the Study, recognition or certification, or any other matters related to the survey.
2. Participants and Organizations acknowledge that the Company makes no representations or warranties, express or implied, regarding any interpretation in any legal forum regarding the accuracy, completeness, or reliability of the survey results, recognition, or certification.
3. Participants and Organizations further acknowledge that any decisions made based on the survey results, recognition, or certification are at their own risk and discretion.

1. Participants and Organizations agree to indemnify, defend, and hold harmless the Company, its officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorney’s fees) arising out of or in connection with:
   1. Their participation in the survey and the Study;
   2. Any breach of these terms and conditions;
   3. Any violation of applicable laws, regulations, or third-party rights;
   4. Any claims, disputes, or actions brought by third parties related to their participation in the survey or recognition of the Participant or organization.
2. The Company reserves the right to assume the exclusive defence and control of any matter subject to indemnification by Participants or Organizations, in which case Participants and Organizations agree to
   cooperate fully with the Company’s defence.

1. Participants and Organizations acknowledge that the survey will be conducted through an online platform provided by the company conducting the survey (“Platform”).
2. Participants and Organizations are responsible for ensuring that they have access to the necessary technology and internet connection required to participate in the survey through the Platform.
3. The Company shall take reasonable measures to ensure the security, confidentiality, and integrity of data collected through the Platform. However, Participants and Organizations acknowledge that no
   online platform can be completely free from vulnerabilities and risks.
4. Participants and Organizations agree not to engage in any unauthorized access, tampering, hacking, or disruption of the Platform or the survey process. Any such actions may result in immediate disqualification and potential legal consequences.
5. Participants and Organizations agree to use the Platform in a lawful and ethical manner, refraining from uploading, sharing, or transmitting any content that is defamatory, offensive, discriminatory, or violates any applicable laws or regulations.
6. Participants and Organizations retain ownership of the content they submit through the Platform for the survey. However, by submitting content, Participants and Organizations grant the Company a non- exclusive, royalty-free, worldwide license to use, reproduce, distribute, and display the content for the purpose of positive recognition. Please note that individual data remains confidential and anonymous.

A. For Organisations:

1. Payment terms:
   1. Organizations registering Participants for the survey and other deliverables of the Company are required to make the necessary payments as outlined in the invoice.
   2. The associated fees must be paid in full before launch of survey or 30 days from the date of raising of invoice by the company, whichever is earlier. Failure to make the payment by the deadline may result in the cancellation of the Organization’s nomination and/or participation in the survey unless approved by the concerned person of the company in writing.
2. Refunds:
   1. Organizations are eligible for a full refund if they choose to withdraw their nomination of Participants within 15 days from the date of accepting these terms and conditions, provided that payment was made before the withdrawal. If withdrawal occurs between 15 and 30 days from the date of acceptance, a 50% refund of fees will be granted.
   2. Once approved, refunds will follow the internal payment processing schedule of the Company and may entail administrative fees or deductions to the extent of any costs already incurred by the Company on account of the Organization.
   3. Refunds will not be granted for registration fees after 30 days from the date of accepting these terms and conditions.
3. Delaying Project Initiation:
   1. In the event that an Organization needs to delay the initiation of the survey participation after completing the registration and payment process, the Organization must notify the Company in writing as soon as possible.
   2. The Company will consider requests for project initiation delays on a case-by-case basis. Approval of such requests will be at the discretion of the Company and may be subject to availability and scheduling constraints.
   3. If a project initiation delay is approved, the Company and the Organization will agree upon a new project initiation date. Any changes to the project timeline may be subject to additional charges or adjustments, as determined by the Company.
   4. In case of any delay of the survey start date by the Company, the Organization will be entitled for a full refund.

• B. For Participants
  1. Payment Terms:
     1. Participants nominating themselves for the survey independent of any Organization are required to make the necessary payments as specified during the registration process.
     2. The registration fees must be paid in full at the time of registration.
  2. Refund Policy:
     1. Participants who wish to cancel their participation and request a refund must do so within 24 hours from the time of registration to be eligible for a full refund.
     2. Refund requests must be submitted by Participant in writing to mail ID [email protected] within the specified 24 hours window. The Company reserves the right to review and approve refund requests on a case-by-case basis.
     3. Once approved, refunds will be processed using the original payment method and may be subject to administrative fees or deductions as per the Refund Policy.
     4. No refunds will be provided for registration fees after 24 hours from the time of registration
  3. Delaying Project Initiation for Particpants
     1. If a Participant needs to delay the initiation of their survey participation after completing the registration and payment process, they must notify the Company as soon as possible.
     2. Requests for project initiation delays from Participant will be considered on a case-by-case basis. Approval of such requests will be at the discretion of the Company and contingent upon availability and scheduling considerations.
     3. Upon approval, the Company and the Participant will agree upon a new survey initiation date. Any adjustments to the survey timeline may incur additional charges or modifications, as determined by the Company.

1. The Company reserves the right to cancel the registration process of the Participant or the Organization at any time during the process, without assigning reasons thereof. In all such cases the Participant and/ or the Organization will be entitled to a full refund of any fees paid within 30 days of cancellation.

1. The Company reserves the right to modify these terms and conditions at its discretion. Participants and Organizations will be notified of any changes.

1. These terms and conditions shall be governed by and construed in accordance with the laws of India.Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Mumbai.

1. For whatever reason in case the service provided by the Company is not in line with the service contract, or the Organization or Participants feels there is a deficiency in service, the same has to be intimated within 30 days of the deficiency by the authorized signatory of this contract to the CEO of Great Manager Institute® at the email ID [email protected]. Please note that relevant professional fees (in part or in full, as the case may be) will be refunded to the Organization/individual in all such cases.

By participating in the survey, Participants and Organizations acknowledge that they have read, understood,and agreed to these terms and conditions.