GPMS Process

The Great People Manager Study™ is India’s largest study on people management, capturing team members’ feedback on manager effectiveness through 24 statements categorized into three themes: Connect, Develop, and Inspire.

Participants gain access to an Individual Manager Scorecard through a dedicated portal. They undergo a structured selection process based on a multi-layered evaluation methodology, culminating in a list of the Top 100 Great People Managers, published in leading Indian business media such as The Economic Times.

1. Round 1:
   • Managers complete a Self-Assessment Survey and receive feedback through a Team Feedback Survey.
   • Feedback is collected from all direct reportees (there should be a minimum of three valid responses post-audit* to be considered for the Great People Manager Studyä). Feedback may also be collected from the participant’s reporting manager, seniors, and peers. However, for certification and recognition, Great Manager Institute® will only consider feedback from direct reports. The final feedback score for the Great People Manager Studyä is determined after an audit process is conducted by Great Manager Institute® (*refer to details on the audit process below).
2. Round 2:
   • Managers meeting the required threshold in round 1 receive a badge and a certificate recognizing them as ‘Great Manager to Work With™’ issued by the Great Manager Institute® and advance to Round 2.
   • Qualified managers are requested to submit three people practices, scored using a behaviourally anchored rating scale.

   A 70% weightage from Round 1 (Team Feedback Survey) and 30% weightage from Round 2 (People Practice Submission) together determine the participant’s score for advancing to the final round of the Great People Manager Studys.

3. Round 3: Mentorship Round – A stage where shortlisted participants are interviewed by experienced mentors, including senior industry leaders and CXO-level executives.

The process concludes with the announcement of the Top 100 Great People Managers, followed by a grand felicitation ceremony held annually.

1. In Round 1, we collect feedback from team members, focusing on three key themes: Connect, Develop, and Inspire.
2. After the Team Feedback Survey is completed, the average scores will be displayed on the manager’s digital profile within the portal. Please note that these are preliminary, non-audited scores and will be subject to an audit process.
3. The audit process is used to ensure the reliability and validity of responses. This includes multiple parameters, including but not limited to: pattern of responses of the feedback givers, time taken by the feedback giver to complete the survey, responses of the feedback giver to statements which measure application of mind, undertaking given before starting the survey, etc. The full details of the audit process are not publicly disclosed. The final scores are arrived at, subject to the above, and measured against a predefined threshold. Participants whose post-audit scores meet or exceed the threshold advance to Round 2.

1. Eligibility: Feedback is collected from all direct reportees (there should be a minimum of three valid responses post-audit to be considered for the Great People Manager Studys).
2. HR Validation: HR Manager approval is mandatory to validate direct reports.
3. Recognition as Great Manager to Work With™: Certificates and recognition are awarded post-audit to managers who meet or exceed the cut-off scores.
4. Confidentiality: All responses are treated confidentially; only aggregated data is used for analysis and displayed on a participant’s digital profile.
5. Platform Use: Managers must complete registration and participation themselves, using their own name and official email ID.
6. Organization-Wise Representation Limit: A maximum of three managers per organization may feature in the Top 100 List. Any recognition of a participant is always approved by their organization before it is announced.